Our experienced call centre
staff will assess the situation, and are trained to
provide immediate advice that can be vital in
limiting damage while an operative is en route to
your property.
We have operatives of all
trades, including plumbers, electricians, roofers
and builders, on standby at our London depot, and
working throughout the city who can respond at a
moment's notice when an emergency situation is
identified.
Our fleet of highly
identifiable company vans are all equipped with a
hi-tech tracking system so the nearest free
operative to your emergency can be identified and
assigned to your job as quickly as possible.
Once our operative has
assessed the situation, remedial action will be
taken immediately to rectify the problem.
If a specialised part is
required to complete the work a temporary solution
will be found, with the job to be completed as soon
as possible and at the customer's convenience.
All our work carried the full
Pimlico guarantee of quality workmanship, and should
you have any further queries our call centre staff
are happy to advise you free of charge at any time.
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